Agents
Reviews

See which room falls behind, and why.

What guests write, linked to the room they stayed in. So you know what to improve in a room or a process.

Revenue managementAutomatic

What it does

What it does, in three steps.

1Reads

The reviews on Booking.com, Expedia and Airbnb, and the stays from your PMS.

oror+
2Works out

Links every review to its room and finds what guests mention often.

3Has ready

The score per room, with the topics next to it.

What is ready

The score per room, and what guests write about.

Example with invented figures
Score per roomRoom 2118,3Room 2128,1Room 214Shower7,1Room 2158,4
What guests write

Room 214 scores 7,1, its room type 8,0 on average. Four guests mention the shower: low pressure, slow to warm up.

You decide

Nothing happens without you.

  • It points out where things go wrong. You choose what to tackle.
  • It never replies to reviews itself.

Works with

The systems you already have.

oror+

Questions

What you want to know.

Which reviews?

The ones on Booking.com, Expedia and Airbnb.

Why my PMS as well?

Your PMS knows which room a guest stayed in. Without it you cannot tell which room a review is about.

Do I also see what guests complain about?

Yes, per room the topics that keep coming back.

Is this agent included in the price?

Yes. Every agent is part of the platform, together with a monthly AI credit.

More agents

More agents for Revenue management.

Compset agentRevenue management
LockedWorkingDone

Collects your competitors' rates on Booking.com every day and puts them next to yours, per night. You see where you are more or less expensive.

All agents

What can Ovimore do for your hotel?